Here’s a problem that all iPad users have experienced at one time or another: you open an app and it closes right away and returns you to the home screen. Sometimes it’s just a fluke and the app opens properly when you try again, but sometimes the app just quits right away each time you try.
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Luckily, there are several relatively easy potential fixes for this issue. Here they are, starting with the easiest and fastest method and going from there:
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— Restart the iPad: Quite often that’s all it takes to resolve this problem and it’s quick to give it a try and either be done and good to go, or move on to the next possible fix.
— Open the Multitasking Bar and manually close the troublesome app. Double-press the home button to bring up the Multitasking Bar, which shows all recently opened apps. Tap and hold on any of the icons in the bar until you see the icons start to wiggle. Then tap the little red minus sign on the icon for the problem app.
— Delete and reinstall the app from the App Store. This is particularly appropriate if the problem has occurred right after you have installed the problematic app. This is another quick thing to try, at least with most apps – it will not be so quick with apps that have huge file sizes.
Mac override app content. — Manually quit other apps in the Multitasking Bar. Double-press the home button to bring up the Multitasking Bar, which shows all recently opened apps. Tap and hold on any of the icons in the bar until you see the icons start to wiggle. Then tap on the little red minus symbol on each app to manually close it. If you’ve recently run a large number of apps this can be quite tedious – but it also may solve the problem, so it’s worth doing.
Those are the three easiest potential solutions. If none of them get your app to open correctly, some next steps to consider are these:
— Look at the App Store entry for the app and the Ratings and Reviews tab – see whether other users are reporting similar problems with the app. If they are, then the issue may not be on your iPad but with the app itself.
— Look for a support contact for the app / app’s developer and get in touch to seek assistance.
— Try a reset of all settings on the iPad. If that doesn’t resolve the issue and the app is important enough to you to merit continued effort, think about doing a full restore of the iPad.
Hope this is helpful with this common issue. Let me know in the comments if you have suggestions on other methods for tackling this problem.
Force quit the app, then open it again
- iPhone, iPad, iPod touch: Force the app to close.
- Apple Watch: With the app open, press and hold the side button to show the power options. Then press and hold the Digital Crown to quit the app.
- Apple TV: Double press the TV/Home button and swipe left or right to find the app with the issue. Then swipe up to close the app. You can’t force apps to quit on Apple TV (3rd generation).
Restart your device
Restart your iPhone, iPad, iPod touch, Apple Watch, or Apple TV. Then open the app to see if it works as expected.
Check for updates
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Make sure that your device has the latest version of iOS or iPadOS, watchOS, or tvOS. Then check for app updates.
- iPhone, iPad, iPod touch, or Apple Watch: You can manually update apps. You might need a Wi-Fi connection to update some apps on your iPhone, iPad, or iPod touch.
- Apple TV: Go to Settings > Apps and turn on Automatically Update Apps. If you don't have automatic updates turned on, you can open the App Store, go to the Purchased tab, and open an app's product page to see if an update is available.
Reinstall the app
- iPhone, iPad, iPod touch: Open the Settings app. Tap General, then tap iPhone Storage (or iPad Storage). Tap the affected app, then tap Offload app. Tap Offload app again. Wait a moment for the app to offload, then tap Reinstall App.
- Apple TV: Highlight the app on the Home screen, then press and hold the Touch surface until the app jiggles. Press Play/Pause, then select Delete. Open the App Store and redownload the app. Some apps require subscriptions for activation. If you can't activate the app or you don’t remember your sign-in information, contact the app developer.
- Apple Watch: Open the Watch app on your iPhone and tap the My Watch tab. Scroll to the app you want to remove, then tap it. Turn off Show App on Apple Watch, and wait for it to disappear from your watch's Home screen. To reinstall the app, scroll down to Available Apps in the My Watch tab and tap Install.
Contact the app developer
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If you're having an issue with an Apple app, contact Apple Support. If it's a third-party app, contact the app developer.
Learn more
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- Get help with unfamiliar charges and in-app purchases.
- If you can’t install or update an app, or if it’s stuck waiting, learn what to do.
- Get help with audio, video, or power on Apple TV.